Prices are in $AUD

Customer Support

Welcome to Advanced Water Customer Support!


Our mission at Advanced Water is to provide you with the highest-quality water guns and exceptional customer service. We understand that sometimes you may have questions or concerns regarding our products, orders, or general inquiries. Our dedicated support team is here to assist you with any assistance you may need. Please take a moment to review our customer support information below:


Customer Support Hours:

Our customer support team is available to assist you from 12:00 PM to 10:00 PM AWST (Australia Western Standard Time) on all business days. We strive to respond to your queries promptly and provide you with the best possible assistance during these 

Email Support:

Send an email to our customer support [email protected]. Please include your order number, if applicable, along with a detailed description of your inquiry or concern. Our team will respond to your email as quickly as possible, typically within one business day.

Thank you for choosing Advanced Water. We value your satisfaction and are committed to providing you with exceptional customer support. We look forward to assisting you and ensuring that your experience with our water guns is nothing short of amazing!